Service Assistant

Job Description:

Are you searching for a workplace that truly values who you are? Want to be part of a fun, team-oriented environment with the flexibility you need? Smokey Bones, an industry leader, is proud to be recognized as a Certified Great Place to Work for two consecutive years! Enjoy daily cash tips, competitive pay, scholarship opportunities, exclusive discounts, and a vibrant culture that celebrates individuality. Discover why our restaurants are buzzing with guests and why our team loves being part of something great!

What we Offer:

• A happy space that treasures and exalts our family members.
• Flexible scheduling.
• Benefits extended to all staff from the initiation of their employment.
• Enjoy reduced meal expenses and discounts on gift card purchases.
• All employees at Smokey Bones can benefit from the support services offered by the Employee Life Assistance Program, which include a crisis helpline and three counseling sessions at no cost.
• By becoming a member of the benefits hub at no charge, individuals gain access to discounts on pay-as-you-go plans and a multitude of other products and services.
• All Smokey Bones employees and their immediate family members have the chance to receive college scholarships at Bellevue University

Preventative healthcare plan:

• Dental
• Vision
• Accident
• Critical Illness
• Limited coverage is provided for diagnostic tests, hospital bills, and prescription medications under the indemnity
• Whole Life
• A recommended legal service plan which involves multiple free legal services and the potential to lower representation fees by up to 70%.
• These services assist individuals in navigating insurance coverage, financial resources, and community support systems to optimize their healthcare experience
• The organization fosters opportunities for career growth and enhancement. Our commitment is to help you unleash your ultimate potential
• Full-time employees who hit the one-year milestone now have the opportunity to enjoy extra benefits

Job Duties:

• Prepare silverware rolls to facilitate smoother service operations
• Remove unclean kitchenware, dishes, and drinks
• Arrange and sanitize tables anew after patrons have completed their visit
• Keep the service space clean and organized, dispose of trash, and help with dishwashing chores
• Support is needed to assist with food delivery and ensure guest satisfaction through responsive service
• Abide by the health and safety measures established for kitchen and dining areas
• Stay in line with the manager's instructions throughout the shift
• Experienced in interacting with guests and providing necessary help

About Smokey Bones:

Smokey Bones is a full-service restaurant delivering great barbecue, award-winning ribs, and good times in 63 locations across 16 states. Smokey Bones serves lunch and dinner and has a full bar featuring a variety of bourbons and whiskeys; a selection of domestic, import, and local craft beers; and signature, handcrafted cocktails. We offer a variety of meats that are slow-smoked, fire-grilled, and available for dine-in, pick-up, online ordering, or catering and delivery.

Requirements:

MINIMUM REQUIREMENTS:

• Skilled in fluent English expression through speaking, reading, and writing.

ADDITIONAL REQUIREMENTS:

• Superb customer service and exceptional interpersonal communication
• Comprehensive knowledge of maintaining food safety and sanitation standards
• Comprehensive and precise scrutiny
• High energy levels
• Group synergy involves the capacity to work collectively and efficiently towards a common objective
• Excellent verbal communication

PHYSICAL REQUIREMENTS:

• Able to lean at the waist and lift items up to 50 lbs. to the waist.
• Can move objects up to 50 lbs. for distances as far as 25 feet.
• Possessing the ability to stand and be productive for a full 8-12 hour shift.
• Skilled at actively listening, understanding, and reacting to the requests of employees and patrons in a noisy atmosphere.
• Capable of withstanding fluctuations in temperature, from below 0 degrees Fahrenheit to above 90 degrees Fahrenheit, without any adverse effects during the work shift.