Beverage Specialist

Job Description:

Seeking an environment that appreciates your individuality, fosters teamwork, and offers flexibility? Renowned in the industry, Smokey Bones proudly holds the distinction of being a Certified Great Place to Work for two years running. Employees have the opportunity to earn cash tips daily, receive competitive compensation, access scholarships, utilize our discounts hub, and immerse themselves in a supportive culture that celebrates diversity. Discover what sets us apart, as evidenced by the bustling crowds in our restaurants and our continued recognition as a Certified Great Place to Work

What we Offer:

• A lively environment where we cherish and commemorate our loved ones.
• Flexible scheduling.
• Advantages accessible to each team member starting from the commencement of their employment.
• Take advantage of discounted meals and savings when buying gift cards.
• The Life Assistance Program at Smokey Bones extends its services to all employees, with offerings like a crisis hotline and three counseling sessions provided at no charge.
• Enjoy savings on a variety of products and services, like pay-as-you-go plans, by joining the benefits hub at no cost.
• Employees and their immediate family members at Smokey Bones are eligible for college scholarships offered in conjunction with Bellevue University

Preventative healthcare plan:

• Dental
• Vision
• Accident
• Critical Illness
• Compensation is constrained when it comes to diagnostic tests, hospital charges, and medication expenses
• Whole Life
• The favored legal plan includes a multitude of legal services at no charge, as well as the opportunity to save up to 70% on legal representation expenses.
• Patient guidance and advocacy services
• Growth opportunities for your career are available throughout the entire company. Our objective is to assist you in fulfilling your highest potential
• Beginning after a year of service, full-time workers can expect additional benefits to be made available to them

Job Duties:

• Package silverware neatly for table service
• Take away any dirty dishes, glasses, or leftover drinks left on the bar
• Tidy up the bar area once patrons have vacated the premises
• Sweep and tidy up the bar section, remove waste, and address any cleaning tasks that need attention
• Proficient in helping guests throughout their dining journey
• Proficient in handling guest complaints by involving higher-ups and reaching resolutions in a productive manner
• Able to communicate well with other teammates to ensure all guest needs are met
• You have attained the necessary qualifications to serve and distribute alcohol within the confines of the law in your state
• Capability to understand recipe guidelines and produce beverages to standardized levels
• Help needed with the timely delivery of food orders
• Adhere to the regulations concerning health and safety within kitchen and dining environments
• Follow the directives of the manager consistently during your work hours
• Proficient in interacting with patrons and addressing their requests effectively

About Smokey Bones:

Operating across 16 states with a total of 63 locations, Smokey Bones is a well-rounded dining venue recognized for its top-notch barbecue menu, including their acclaimed ribs, which have won awards. The restaurant offers lunch and dinner services, alongside a fully stocked bar showcasing an extensive selection of bourbons, whiskeys, local craft beers, domestic and imported brews, and specially crafted cocktails. Customers can indulge in a diverse range of meats that undergo slow-smoking and fire-grilling techniques, with the convenience of dining in, taking away, ordering digitally, or arranging for catering and delivery services.

Requirements:

MINIMUM REQUIREMENTS:

• Skilled in English communication across speaking, reading, and writing abilities.
• Serving alcohol in the state is subject to meeting the designated legal age requirement
• Given permission to work in the United States

ADDITIONAL REQUIREMENTS:

• Superior customer service and adeptness in dealing with people
• Thorough knowledge of standards and protocols concerning the safe handling and storage of food items
• Demonstrating a sharp eye for accuracy and precision
• High energy levels
• Skill in group dynamics
• Excellent verbal communication

PHYSICAL REQUIREMENTS:

• Capable of bending at the waist and lifting items up to 50 lbs. to the level of the waist.
• Able to move items weighing a maximum of 50 pounds over distances of up to 25 feet.
• Apt at enduring and being functional during an 8-12 hour workday.
• Skilled in actively engaging with and accommodating the requests of workers and customers in high-decibel surroundings.
• Able to endure cold and hot temperatures (below 0 degrees F and above 90 degrees F) for the entirety of the shift.